Effective Date: August 28, 2026
At Rooming.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and booking services.
1. Information We Collect
To provide you with a seamless booking experience, we collect the following types of information:
- Personal Identification Information: When you make a reservation or create an account, we collect your name, email address, phone number, and billing address.
- Payment Information: We securely collect credit card numbers or other payment details to process your transactions. Please note: We use secure, PCI-compliant third-party payment processors and do not store your full credit card information on our servers.
- Booking Details: We store information regarding your travel itineraries, including hotel choices, dates of stay, and special requests.
- Automatically Collected Data: When you visit Rooming.com, we automatically collect data such as your IP address, browser type, device information, and browsing activity on our site using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Reservations: To finalize your hotel bookings and send confirmation emails, itineraries, and updates regarding your stay.
- Customer Support: To assist you with booking modifications, cancellations, and to resolve any issues you may encounter before, during, or after your trip.
- Platform Improvement: To analyze user behavior, improve our website’s functionality, and personalize your future searches.
- Marketing Communications: With your consent, we may send you promotional offers, exclusive discounts, and travel inspiration. You may opt out of these communications at any time.
3. How We Share Your Information
We only share your information with trusted third parties necessary to facilitate your travel plans:
- Accommodation Partners: We share your name, contact details, and booking specifics with the hotels and properties you book so they can fulfill your reservation.
- Service Providers: We work with third-party vendors for payment processing, fraud prevention, customer service software, and data analytics.
- Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
4. Cookies and Tracking Technologies
Rooming.com uses cookies to enhance your browsing experience, remember your preferences, and track website analytics. You can control or disable cookies through your browser settings, though doing so may limit your ability to use certain features of our platform.
5. Data Security
We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using industry-standard SSL technology.
6. Your Data Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt out of targeted advertising and marketing emails.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Privacy Team at:
Email: privacy@rooming.com
Phone: +91 9582194357
Address: NIT Faridabad Haryana 121001